Information we collect
We may collect information you provide directly, such as your name, work email, phone number, company, project details, and any information included in a message or service request.
We may also receive technical information such as your IP address, browser type, device information, pages visited, and referral information. This information helps us maintain website security and understand how the site is used.
How we use information
- Respond to enquiries, provide proposals, and deliver requested services or courses.
- Communicate about active engagements, account matters, updates, and security notices.
- Operate, maintain, and improve our website, services, and training materials.
- Detect fraud, abuse, or security incidents and protect the rights and safety of our users and business.
- Meet legal, regulatory, contractual, and professional obligations.
Sharing and service providers
We do not sell personal information. We may share information with trusted providers that help us operate our website, communications, hosting, analytics, or service delivery. These providers may process information only for the purposes we authorize and are expected to protect it.
We may also disclose information when required by law, to enforce an agreement, or to protect denuko, our clients, users, or the public. Client engagement data is handled under the applicable contract and agreed security requirements.
Retention and security
We retain information only for as long as reasonably necessary for the purposes described here, including legal, accounting, dispute-resolution, and security requirements. We use reasonable administrative, technical, and organizational safeguards, but no online service can guarantee absolute security.
Your choices and rights
Depending on applicable law, you may have rights to request access to, correction of, deletion of, or restriction of processing for your personal information. You may also object to certain processing or withdraw consent where processing is based on consent.
To make a privacy request or ask a question, contact us at info@denukokenya.com. We may need to verify your identity before completing a request.
Cookies and updates
Our website may use cookies or similar technologies for essential functionality, analytics, and security. You can control cookies through your browser settings, although some site features may be affected.
We may update this policy from time to time. The updated version will be posted on this page with a revised date.